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FAQs
Frequently Asked Questions
About Inbox™ AustraliaRetailersInterior DesignersFurniture LogisticsWhite-Glove DeliveryDelivery AccessInbound & ContainersWarehousingCommercial ProjectsInterstate Furniture AssemblyQuality Check
Do you provide Furniture Warehousing in Melbourne and Sydney?
Yes. We provide specialist Furniture Warehousing through Inbox™ Melbourne and Inbox™ Sydney. Our facilities are designed for furniture storage, inventory visibility and project management rather than general freight.
What makes your Furniture Warehousing different?
We store furniture according to its handling and protection requirements, not simply to maximise warehouse space. Our focus is preserving furniture condition while maintaining inventory visibility and accessibility.
Who uses your Furniture Warehousing services?
We support furniture retailers, importers, interior designers, architects, hospitality groups and commercial projects. We also assist furniture brands looking for warehousing and distribution support in Australia
Can you store furniture from multiple suppliers?
Yes. We regularly receive furniture from multiple suppliers and consolidate inventory for retailers, designers and commercial projects before final delivery.
Can you store project furniture until everything arrives?
Yes. We can store project furniture until all items have been received, inspected and prepared for delivery. This helps create a more organised installation process.
Do you charge by pallet space?
No. Furniture is not freight. We charge based on the space required to store furniture safely and efficiently rather than traditional pallet storage methods.
Can I see what inventory you hold?
Yes. Clients can access our Client Portal to search inventory, view stock records and access product photographs.
Can I visit my inventory?
Yes. Clients are welcome to visit by appointment. We simply ask for advance notice so our team can prepare access to the relevant products.
Can you store display stock?
Yes. We regularly store showroom furniture, display stock and exhibition furniture for retailers, brands and designers.
Can you store commercial project furniture?
Yes. We store furniture for office fit-outs, hospitality venues, display suites, retirement living projects and other commercial installations.
Do you photograph products when they arrive?
Yes. We photograph incoming packaging and documentation during receiving and can provide additional photography through our Quality Check service.
What happens when unexpected stock arrives?
We gather as much information as possible, contact the client, create inventory records, label the products and store them correctly within our system.
Do you label inventory?
Yes. All inventory is identified, recorded and labelled to help maintain visibility and traceability throughout the warehouse.
Can you perform Quality Checks while furniture is stored?
Yes. We can unpack, inspect, photograph and report on furniture while it is in storage before it is released for delivery or installation.
Can you store imported furniture?
Yes. Many clients use our Furniture Warehousing services for imported furniture awaiting delivery, project allocation or interstate transfer.
Do you provide inventory reports?
Yes. Clients can access inventory information through our Client Portal and request additional reporting when required.
Is your warehouse secure?
Yes. Our warehouses are monitored with security systems, alarms and CCTV. Access is restricted to authorised personnel and approved visitors.
Can customers visit the warehouse?
Generally, our warehouses are not open to the public. However, clients can arrange visits by appointment where appropriate.
Do you offer short-term furniture storage?
Yes. We can provide short-term storage for projects, deliveries, showroom changes, photoshoots and commercial installations.
Do you offer long-term furniture storage?
Yes. We support both short-term and long-term Furniture Warehousing depending on the client's requirements.
Why do clients choose your Furniture Warehousing services?
Clients choose us because we specialise in furniture. We combine warehousing, inventory visibility, Quality Checks, Interstate Logistics and White-Glove Delivery within a single system.
Can Furniture Warehousing be combined with other services?
Yes. Our Furniture Warehousing services are commonly combined with Inventory Inbound, Quality Checks, Project Consolidation, Interstate Logistics, White-Glove Delivery and Furniture Assembly.
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